Level 2 + 3Advance Chat support guidance.
Advance customer service calls & emails procedures. How to turn an unhappy customer into a happy one.
Basic customer calls & email handling procedure.Helping leaders on- How to hire for B2C.
Basic B2C etiquette guidance and functioning for the leaders. Planning customer service department functioning.
Customer service is becoming an important part of businesses today. When customer service gets done right, it can tremendously boost a company’s bottom line. So there can be a strong positive relationship between customer service and business success.
At Kustomer Kalling, as a business owner, a team leader you do not have to worry about, at least one thing- your customer service department. We have you sorted from hiring the right team, to training, to process planning, and a lot more.
